Re-engaging an Inert, Complacent Board

The Client

A local organization supporting people with disabilities.

The Challenge

Both the long-time executive director and the board had become complacent, essentially inert. It became the norm, rather than the exception, that board members did nothing more than show up for meetings, knowledgeable about the agenda ahead of time or not. A new Executive Director was hired but needed board support to get things done.

The Solution

We redefined the culture of the board. Together, we came to an agreement about how to go back to being an effective board, working in partnership with the executive director. A year later, we were invited back to foster a long-term strategic plan. Now, board members are more engaged and involved.